Return Policy
10-Day Return Policy
At celestenation gallery, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 10-day return policy from the date you receive your order.
Return Conditions:
Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Timeframe: You have 10 days from the date of delivery to initiate a return.
Non-Returnable Items: Certain items are exempt from being returned, such as perishable goods, custom-made products, and items marked as final sale.
Proof of Purchase: A receipt or proof of purchase is required to process your return.
Return Process:
Contact Us: Email our customer service team at ajeetjain0708@gmail.com with your order number and reason for return.
Approval: Once your return is approved, you will receive a return authorization number and instructions on how to send the item back.
Shipping: You are responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable.
Refund: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a credit will automatically be applied to your original method of payment within 3 days
At celestenation gallery, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 10-day return policy from the date you receive your order.
Return Conditions:
Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Timeframe: You have 10 days from the date of delivery to initiate a return.
Non-Returnable Items: Certain items are exempt from being returned, such as perishable goods, custom-made products, and items marked as final sale.
Proof of Purchase: A receipt or proof of purchase is required to process your return.
Return Process:
Contact Us: Email our customer service team at ajeetjain0708@gmail.com with your order number and reason for return.
Approval: Once your return is approved, you will receive a return authorization number and instructions on how to send the item back.
Shipping: You are responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable.
Refund: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a credit will automatically be applied to your original method of payment within 3 days